Terms and Conditions

1. Acceptance of Terms

Welcome to Caloria! These Terms and Conditions ("Terms," "Agreement") govern your use of the Caloria nutrition tracking service ("Service") operated by Caloria ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

2.1 What We Provide

Caloria is an AI-powered nutrition tracking service that operates through WhatsApp, offering:

• Food photo analysis and nutritional information
• Voice message processing for meal logging
• Personalized calorie and macro tracking
• Health goal setting and progress monitoring
• Nutritional insights and recommendations
• Daily and weekly nutrition summaries

2.2 Service Delivery

Our Service is delivered through:

• WhatsApp Business API integration
• AI-powered food recognition technology
• Cloud-based data processing and storage
• Web-based administration portal

2.3 Service Evolution

We continuously improve our Service and may add, modify, or remove features. We will notify users of significant changes that affect functionality.

3. Medical Disclaimer

3.1 Not Medical Advice

• Information provided is for general nutritional guidance only
• Does not replace professional medical or nutritional advice
• Should not be used to diagnose, treat, or prevent any condition
• Not suitable for managing medical conditions requiring dietary restrictions

3.2 Consult Healthcare Professionals

Always consult with qualified healthcare professionals before:

• Starting any new diet or nutrition program
• Making significant changes to your eating habits
• Using our Service if you have medical conditions
• Following any recommendations provided by our Service

3.3 Emergency Situations

Caloria is not designed for emergency situations. If you have a medical emergency, contact emergency services immediately.

4. User Obligations

4.1 Age Requirements

• You must be at least 13 years old to use our Service
• Users under 18 should have parental guidance
• Parents are responsible for their children's use of the Service

4.2 Accurate Information

• Provide accurate and truthful information about your health and nutrition
• Update your profile information when it changes
• Report any errors in nutritional analysis to help improve accuracy

4.3 Responsible Use

• Use the Service only for legitimate nutrition tracking purposes
• Do not abuse or attempt to overwhelm our systems
• Respect the intellectual property rights of others
• Follow all applicable laws and regulations

5. Account Registration

5.1 WhatsApp Account Required

To use Caloria, you must have a valid WhatsApp account. We do not control WhatsApp's terms of service or availability.

5.2 Account Security

• You are responsible for maintaining the security of your WhatsApp account
• Notify us immediately of any unauthorized use
• We are not liable for losses due to unauthorized account access

5.3 Account Information

• Provide accurate registration information
• Keep your information current and updated
• One account per person; no sharing accounts

6. Acceptable Use Policy

6.1 Permitted Uses

• Personal nutrition tracking and health monitoring
• Educational purposes related to nutrition
• Sharing appropriate food photos for analysis
• Accessing features and functionality as intended

6.2 Prohibited Uses

You may NOT use our Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload inappropriate, offensive, or harmful content
• Attempt to reverse engineer or hack our systems
• Spam or send unsolicited commercial messages
• Share false or misleading information
• Impersonate others or misrepresent your identity
• Use the Service for commercial purposes without permission

6.3 Content Guidelines

When sharing food photos or descriptions:

• Ensure content is appropriate and food-related
• Do not include personal information of others
• Respect privacy and cultural sensitivities
• Do not upload copyrighted images without permission

7. Intellectual Property

7.1 Our Intellectual Property

Caloria and its original content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

• You retain ownership of content you submit (photos, messages, etc.)
• You grant us a license to use your content to provide our Service
• We may use anonymized, aggregated data for research and improvement
• You represent that you have the right to share submitted content

7.3 Third-Party Content

Our Service may include third-party content or links. We do not endorse or take responsibility for third-party content.

8. Data Accuracy and Limitations

8.1 AI Limitations

8.2 Data Sources

• Nutritional data comes from various databases and APIs
• Information may not reflect exact nutritional content
• Serving sizes and preparation methods affect accuracy
• We continuously work to improve accuracy but cannot guarantee precision

8.3 Your Responsibility

• Review and verify nutritional information
• Use your judgment when following recommendations
• Consult professionals for critical dietary decisions
• Report obvious errors to help improve the system

9. Service Availability

9.1 Uptime

We strive to maintain high service availability but cannot guarantee 100% uptime. The Service may be unavailable due to:

• Scheduled maintenance
• Technical issues or system failures
• Third-party service dependencies (WhatsApp, APIs)
• Force majeure events

9.2 Service Changes

• We may modify, suspend, or discontinue features
• Significant changes will be communicated in advance
• We are not liable for losses due to service changes

10. Fees and Payments

10.1 Current Pricing

Caloria is currently offered as a free service. We reserve the right to introduce fees in the future with appropriate notice.

10.2 Future Premium Features

• Premium features may be introduced with associated costs
• Existing users will receive advance notice of any pricing changes
• Core functionality will remain available at no cost

10.3 Payment Terms

If fees are introduced:

• Payments will be processed through secure, third-party providers
• Refund policies will be clearly communicated
• Auto-renewal terms will be disclosed

11. Termination

11.1 Your Right to Terminate

• You may stop using our Service at any time
• Request account deletion through our support channels
• Data deletion follows our Privacy Policy procedures

11.2 Our Right to Terminate

We may suspend or terminate your access if you:

• Violate these Terms and Conditions
• Engage in prohibited or harmful activities
• Provide false or misleading information
• Fail to respond to reasonable requests for information

11.3 Effect of Termination

• Access to the Service will be discontinued
• Data may be retained as outlined in our Privacy Policy
• Certain provisions of these Terms will survive termination

12. Disclaimers

12.1 Service "As Is"

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

12.2 No Warranties

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free service operation
• Security or virus-free operation

12.3 Third-Party Services

We are not responsible for the availability, content, or practices of third-party services, including WhatsApp.

13. Limitation of Liability

13.1 Exclusion of Damages

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

13.2 Maximum Liability

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed $100 or the amount you paid us in the preceding 12 months, whichever is greater.

13.3 Health-Related Limitations

We are specifically not liable for:

• Health consequences from following our recommendations
• Inaccurate nutritional information or analysis
• Failure to identify allergens or dietary restrictions
• Medical conditions arising from use of our Service

14. Indemnification

You agree to defend, indemnify, and hold harmless Caloria and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any content you submit through the Service

15. Governing Law

15.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15.2 Dispute Resolution

• Disputes should first be addressed through direct communication
• Mediation may be required before litigation
• Courts in [Your Jurisdiction] shall have exclusive jurisdiction

15.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Changes to Terms

16.1 Right to Modify

We reserve the right to modify or replace these Terms at any time. Changes will be effective immediately upon posting.

16.2 Notification

For significant changes, we will:

• Provide notice through WhatsApp or email
• Post updates on our website
• Update the "Last updated" date
• Allow reasonable time for review before changes take effect

16.3 Continued Use

Your continued use of the Service after changes constitutes acceptance of the new Terms.

17. Contact Information